About Us

The Healthcare Industry User Group (HIUG) was created over 15 years ago in response to the specific needs of healthcare when using Oracle/PeopleSoft products. Users saw the need for a forum in which they could share information about all Oracle (then PeopleSoft) products, discuss implementation and operating challenges, review technical issues, and offer suggestions for future product releases. As members exchange this type of information, leaders in the group pull together questions, comments, and proposals that are later presented to Oracle management. By doing so, HIUG serves as a united voice from the healthcare market. The HIUG is proud to currently represent over 180 organizations and 3,000 individual members.

HIUG Value Proposition:

• A forum for networking with other healthcare industry customers with similar interests, concerns and problems.
• A process by which the healthcare customers can speak to Oracle with a common voice on matters of common interest. Organized presentations from Oracle management, developers, business partners and others to keep healthcare customers informed of changes in direction, product plans, and other areas of concern.
• A forum for global sharing of product opportunities, including new products and product enhancements.

HIUG Online is the primary tool by which HIUG members stay in touch with each other and with developments in the world of Oracle application software. It features a variety of tools such as News, Forums (list serves), the File Library, Issues Tracker, Surveys, Past Conference Sessions, Job Postings, and more, available to all registered users.

The HIUG is governed by a Board of Directors. Nine (9) director positions are elected from member organizations while up to six (6) additional director positions may be appointed by the Board from other member organizations. The complete Healthcare Industry User Group Charter and Standing Orders are available to all members in the member Files area of HIUG Online.

The Board is responsible for overseeing and approving nominations of members to the various product Pillars. Each Pillar Group is responsible for working with the HIUG membership and Oracle on issues relevant to the appropriate areas within specific products or the technological infrastructure. These groups do much of the detailed work of the HIUG and are instrumental to the HIUG’s effectiveness as an organization and as the common voice for healthcare with Oracle. Each Pillar is chaired by a member of the HIUG Board.

The Board is also responsible for the overall planning and management of the HIUG’s annual Interact conference, now in its 16th year.

Other functions of the Board include the establishment of committees and working groups to assist in the governance and administration of the HIUG, and to address specific issues that do not fall within the purview of a particular Pillar.

As Oracle continues to expand its product line via acquisitions and development, and as the community of healthcare users of Oracle application software expands and evolves, the Board continues to review the scope of the HIUG and to propose changes in structure, governance, and strategy reflective of the changing nature of the products and the organization.