25th Anniversary Interact

Interact 2019 Frequently Asked Questions

Don't see your question answered below? Please email us at interact@hiug.org or call us at (602) 792-9190.


What is Interact 2019?

The HIUG Interact Conference is an annual user-driven conference of Oracle application Healthcare users. The conference comprises 600+ attendees, 45+ vendors, and 175+ educational sessions/clinics. Click here to find out more information.

Who can attend Interact 2019?

All employees of Healthcare Institutions, with licensed Oracle/PeopleSoft Enterprise application products. In addition, employees of vendors accepted by the conference as exhibitors may attend.
No other registrations will be accepted.

When is the conference?

The Interact Conference is from June 16-19, 2019.

Where is the conference?

Interact 2019 will be in Orlando, FL at Rosen Shingle Resort.

My company is interested in exhibiting and/or sponsorship for Interact 2019.

Vendors can participate in the conference in several ways: as an exhibitor in the exhibit area, as a conference sponsor, in exhibitor sponsored presentations and as session co-presenters with your clients. Exhibit hall booths and sponsorship opportunities sell out quickly, so don't delay; make your plans now to be part of Interact 2019. Click here to find out more information.

What vendors will be in the exhibit hall for Interact 2019?

Please visit this page.

How do I get the list of attendees that will be coming to Interact 2019?

You have to be a registered and paid attendee to obtain this list. Go to your Interact registration and login. Click on the Summary tab and then under "Other Attendees" you will be able to search by four different ways. When you register, you can choose whether or not you want your name to appear on this list.



What is the registration rate for the Interact 2019 conference?

Please visit this page.

How do I register for Interact 2019?

Please click here and login to start the registration process.

How do I register my boss or someone else?

Click here and select "Register Someone Else". Then enter their last name, email address and your email address. Then answer the remaining questions and pay.

How do I get the Early-Bird rate?

To receive the Early-Bird rate you MUST book a hotel room at the Official Interact Hotel (Rosen Shingle Resort). DO NOT go directly to the hotel to book. Then you will receive your hotel acknowledgement number to plug into your registration to receive the Early-Bird rate. Your registration must be completed and paid by April 26, 2019.

What is included in the Interact registration rate?

Registration fee per attendee includes Sunday Community Clinics, admission to all sessions, one Sunday Networking Activity, Sunday Welcome Reception, Tuesday Night Theme Party, continental breakfast, breaks and lunch (Monday - Wednesday).

I am not sure if my institution/organization is a member of HIUG. How do I check?

Please send an email to support@hiug.org.

My institution/organization is not a member of the HIUG, how do we join?

Please complete the form here:Join HIUG Now.

My institution/organization is a member of the HIUG but I don't have a HIUG log in. How do I obtain one?

Please put in your request here.

What currency is the registration fee in?

The registration fee is in US Dollars. Payment must be in US Dollars.

Who do I mail my check/cheque to?

Healthcare Industry User Group
PO Box 1935
Gilbert, AZ 85234

Will checks/cheques be accepted On-site?

No, checks will not be accepted on-site. The only method of payment accepted on-site will be credit cards. Please make sure you pay for your registration before arriving to the conference. There will only be a limited amount of On-site registrations and there is the chance that the conference may sell out. We encourage you to register before the conference starts to receive the best rate.

What types of payment do you accept?

We accept Visa, MasterCard, American Express, Discover and check/cheque.

How do I request a registration transfer?

Please download and fill out this form. Then email it to interact@hiug.org

How do I request for a refund?

Please provide a written notice of cancellation sent via email to  interact@hiug.org. Refunds will be processed within 30 days after the conference.

Attendee registration substitution/transfer will be allowed at any time, at no cost

A $75 cancellation fee will be applied. and require written notice of cancellation via email to Interact Support.
May 17, 2019 and after - No refunds for cancellations nor will they be given for no-shows.

Can I bring a guest to Interact?

Yes, you may purchase the guest pass. All Interact 2019 registered guests must not be in any industry-related position. Co-workers or associates in the industry do not qualify. Guests are welcome to participate in the Sunday Keynote, opening reception and the Tuesday Night Theme Party.


How can I become a speaker at Interact?

Call for Proposals is open and will close on February 1, 2019. The conference committee will not accept late session proposals. Thanks for your interest in delivering quality learning to our members!

I am a speaker and need to make changes to my presentation. Who do I contact?

Please contact your Community Chair. If you are a vendor presenting, please contact Bob Blackburn at  rnb@blackburnconsulting.ca.



What is the closest airport?

Orlando International Airport

Are there airport transportation from the airport to Official Interact hotel?

Orlando International Airport Transportation

Where should I book my hotel?

Interact 2019 housing will be at Rosen Shingle Resort in Orlando, FL.  Please click here to make your hotel reservations. Please DO NOT go to the hotel directly to book your room. You will need to book through the hotel link and use that acknowledgement/confirmation code to receive the Early Bird Rate for your registration. 



What are the hours of the Interact Conference Support?

Email and voicemails will be answered as soon as possible between Monday - Friday 8:00 AM to 5:00 PM Mountain Standard Time Zone in United States UTC/GMT -07:00.

I have a food allergy. Who do I contact?

This will be asked during the conference registration form. If you have more questions or concerns please email  interact@hiug.org. Please note we do our best to accommodate special meal request.

How do I get involved with the HIUG?

Send an inquiry to interact@hiug.org to learn more about Volunteer Opportunities to get involved with the Healthcare Industry User Group.

I have a question about membership with Healthcare Industry User Group (HIUG)?

Please contact us at interact@hiug.org or 1-602-792-9190


The Interact Annual Conference is hosted in by the
Healthcare Industry User Group
 interact@hiug.org -  Phone: (602) 792-9190