Full Conference Registration

• Registration fees must be paid in full before the rate increases to the next level (i.e. Early Bird to Advanced and so on). If full payment is not received, registrations will be canceled and attendees must re-register at the prevailing higher rate.
• All Interact 2019 registered attendees and guests must be at least 18 years of age.
• Interact 2019 registered guests must not be in an industry-related position. Co-workers or associates in the industry do not qualify. Guests are welcome to participate in the opening and closing receptions and the Sunday Keynote address.
• Consent to Use of Photographic Images: Registration and attendance at, or participation in, Interact 2019 constitutes an agreement by the registrant to HIUG's use and distribution (both now and in the future) of the registrant or attendee's image or voice in photographs, videotapes, electronic reproductions and audiotapes.
• Attendees from institutions within 75 miles of the conference site and where institution travel guidelines will not allow an overnight stay due to close proximity may request a waiver of the requirement of staying at a conference hotel. Contact support@hiug.org to request the exemption.
• If you are exhibitor staff or Oracle staff and your registration was not included as part of your company's Sponsorship package, you must pay the prevailing conference rate to attend.
• The cutoff for all registration deadlines is 5:00 P.M. MST

All fees payable in U.S. Dollars
MasterCard, Visa, Discover, American Express, checks/cheques and wire transfers are accepted.

Payments by Check

Payments by check must be received prior to the prevailing rate cut-off date for the amount being paid. If you are paying by check, the registration web server will generate an invoice that MUST be printed and sent with the check (payable to "Healthcare Industry User Group" in U.S. funds). If you are paying for multiple invoices, please include a copy of each invoice. Mail payments to:

HIUG Interact Conference
PO Box 1935
Gilbert, AZ 85234

Payments by Wire Transfer or Automated Clearing House (ACH)

Please refer to this document for instructions.

Purchase Orders are not accepted.

Group Payments

An institution’s credit or procurement card can be used to pay an individual or multiple registrations by having the attendee register and indicate payment by check or by group payment. You can do up to 10 invoices at a time. The registrant will be provided an Order ID and Order Key to be used in the instructions below to pay for one or more invoices:

1. Go to Group Payments
2. Enter the Order Id and the Order Key provided.
3. Click the 'Add' button. The window will be updated displaying the invoice information and cost.
4. If you wish to pay for additional invoices at the same time, enter the Order Id and the Order Key for each of those invoices, and click the 'Add' button after each one.
5. When you have entered all the invoices you wish to pay, click the 'Done' button to proceed to the payment window.
6. A window will display listing all the invoices to be paid and a total for these invoices. If everything is correct, click the 'Pay with Credit Card' button at the bottom. Our credit card payment window will then allow you to complete the transaction.

Substitutions

Substitution Policy: Transfer of registration is allowed at any time at no cost. Only one transfer is permitted per original registrant with written consent. The individual submitting the substitution request is responsible for all financial obligations associated with that substitution as well as updating any contact/demographic information. Please fill out this form and email it to interact@hiug.org.

Cancellations

Cancellations Policy: Registration cancellations are subject to a $75 cancellation fee and require written notice of cancellation via email to Interact Support and received no later than May 17, 2019. No refunds will be given for cancellation requests received after May 17, 2019 or for no-shows

Refunds will be made in the following ways:

1. For payments received by credit or debit cards, the same credit/debit card will be refunded**.
2. For all other payments, a check will be made to the payee nominated account.

**Refunds may be in form of a check if payment is unable to be credited to the credit/debit card (Ex: Refunds issued past 90 days of payment received, credit card is expired, etc.)