Registration Policies

  • Registration fees must be paid in full before the rate increases to the next level (i.e. Early Bird to Conference and so on). If full payment is not received, registrations will be canceled and attendees must re-register at the prevailing higher rate. 
  • If you are exhibitor staff or Oracle staff and your registration was not included as part of your company's Sponsorship package, you must pay the prevailing conference rate to attend.

Registration Payments & Cancellations

All fees payable in U.S. Dollars MasterCard, Visa, Discover, American Express, and checks, are accepted.  Purchase orders are not accepted.

Payments by check must be received prior to the rate class cut-off date for the amount being paid.  If you are paying by check, the registration web server will generate an invoice, which you should print and send with the check (payable to "Healthcare Industry User Group" in U.S. funds). If you are paying for multiple invoices, please include a copy of each invoice.
Mail payments to:

Healthcare Industry User Group
835 W Warner Rd
Ste. 101 Box 437
Gilbert, AZ 85233

Please refer to this document for instructions

Purchase Orders are not accepted.

An institution's credit or procurement card can be used to pay individual or multiple registrations by having the attendee register and indicate payment by check or by group payment.  The registrant will be provided an Order Number and Order Key that can be used in the instructions below to pay for one or more invoices:

  1. Go to GROUP PAY
  2. Enter the Order ID and the Order Key provided
  3. Click the 'Add' button. The window will update, displaying the invoice information and cost.
  4. If you wish to pay for additional invoices at the same time, enter the Order ID and the Order Key for each of those invoices, clicking the 'Add' button after each one.
  5. When you have entered all the invoices you wish to pay, click the 'Done' button to proceed to the payment window.
  6. A window will display listing all the invoices to be paid and a total for these invoices.  If everything is correct, click the 'Pay with Credit Card' button at the bottom and you will be passed to our credit card payment window to complete the transaction


  • Registration will not be confirmed until full payment has been received.
  • Attendee registration substitution/transfer will be allowed at any time, at no cost.
  • All sales are final. Refunds for any registration fees will not be granted, nor will they be given for no-shows.


Interact 2020 Support phone: (602) 792-9190
Interact 2020 Support e-mail:

Conference Program

We will/have posted the full conference agenda; however, the program is subject to change.

Participation and Behavior at Interact Events

Attendees are expected to conduct themselves professionally during Interact Conference functions. Excessive use of obscene language, abusive behavior, or threatening behavior directed to any other conference attendee or staff is not conducive to a learning environment, and will not be tolerated.  The conference staff has the right to remove any attendee that is in violation of this policy.

Personal Information

Please note that participation contact details will be kept on the HIUG database, which will only be used by HIUG. HIUG does not record or store credit card information. Unless the Conference Office has received an explicit request from a registrant to withhold his/her contact information (through the Registration Form), the registrant's information will be included in the list of all attendees, their affiliation institutions and email addresses that will be accessible to delegates and exhibitors of the conference. The email addresses will also be used to circulate last minute details and announcements of Interact events and future HIUG conferences.


By attending Interact, all attendees hereby irrevocably consent to and authorize the use by HIUG and its assignees and licensees of any and all photographs and video images taken. This includes any reproduction of the images in any form in any media whatsoever.

Soliciting at the Conference 

We encourage attendees to support the paid sponsors and exhibitors who, in turn, are supporting the industry.  However, suitcasing or outboarding is prohibited at HIUG Interact Conferences. The Conference staff reserve the right to escort any individual from HIUG Interact Conferences if they are reported to be soliciting in the Exhibitor Hall and are not an Interact Conference sponsor or exhibitor. We also encourage attendees not to listen to a sales pitch from a non-sponsor or exhibitor.


The Conference Staff have sole discretion, without refund, to refuse admittance to or expel from the Conference anyone that is deemed to be behaving in a manner that could be disruptive to the Conference or any other attendee.

Interact 2020 Virtual Sponsors

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The Interact Annual Conference is hosted by the Healthcare Industry User Group  Phone: (602) 792-9190