Interact 2021 Virtual Frequently Asked Questions

Don't see your question answered below? Please email us at or call us at (602) 792-9190.


What is Interact 2021 Virtual?

HIUG Interact Conference is an annual user-driven conference of Oracle application Healthcare users. The virtual conference comprises 600+ attendees, 20+ partners, and 150+ educational sessions/clinics. Click here to find out more information.

Who can attend Interact 2021 Virtual?

All employees of Healthcare Institutions, with licensed Oracle Enterprise application products. In addition, employees of partners accepted by the conference as exhibitors may attend.
No other registrations will be accepted.

When is the conference?

The Interact Conference is from June 14-16, 2021.

Where is the conference?

Interact 2021 Virtual will be held online. You will need a device & Internet to attend live sessions.

My company is interested in becoming a conference partner/sponsorship for Interact 2021 Virtual.

Please visit the Partner Opportunities page.

What partners will be in the virtual exhibit hall for Interact 2021 Virtual?

How do I get the list of attendees that will be coming to Interact 2021 Virtual?

You have to be a registered sponsor or paid attendee to obtain this list. To obtain this list, navigate to your Interact registration and login. Click on the Summary tab and then under "Other Attendees" you will be able to search four different ways. You can opt out of being included in this list when you register.



How much does it cost to attend the Interact 2021 Virtual conference?

Please visit the Registration Rates Page.

How do I register for Interact 2021 Virtual?

Please click here for the registration page. You will need a HIUG login to start the registration process.

How do I register my boss or someone else?

Click here for the registration page. Select "Register Someone Else" , enter their last name, email address and your email address. Answer the additional questions including payment.

How do I get the Early-Bird rate?

To receive the Early-Bird rate your registration MUST be completed and paid by June 4, 2021.

What is included in the Interact registration rate?

Registration fee per attendee includes admission to all sessions as well as the ability to access recordings of all sessions. Workshops require separate registration and payment.

What currency is the registration fee in?

Payment must be in US Dollars.

What types of payment do you accept?

Visa, MasterCard, American Express, Discover, ACH and check/cheque are accepted.

Who do I mail my check/cheque to?

Healthcare Industry User Group
835 W Warner Rd
Ste. 101 Box 437
Gilbert, AZ 85233

How do I request a registration transfer?

Please download and fill out this form. Then email it to

How do I request a refund?

Please provide a written notice of cancellation sent via email to Refunds will be processed within 30 days after the conference.

Attendee registration substitution/transfer will be allowed at any time, at no cost.

A $75 cancellation fee will be applied to any cancellation. Cancellations after June 4, 2021 will not be granted. Additionally, there will no refunds given for no-shows. For more information, please see the Interact 2021 Virtual Terms and Policies.

How do I take advantage of the Organization Rate?

Please email Interact Support for more information on how to receive the Organization Rates.



How can I become a presenter at Interact?

Call for Proposals are open and will close on February 19, 2021. Click here to submit a session

I am a presenter and need to make changes to my presentation. Who do I contact?

Please contact your Community Chair. If you are a partner presenting, please contact Bob Blackburn at

What time zone are the Interact 2021 Virtual sessions listed in?

All times are listed in ET Eastern Time. The HIUG Mobile app now allows you to see information in your own time zone. Please visit the Mobile App page for more information.



What are the hours of the Interact Conference Support?

Conference Support is available Monday through Friday from 10:00am - 7:00pm ET/8:00am to 5:00pm MST. If you have questions or concerns please email

How do I get involved with HIUG?

Send an inquiry to to learn more about Volunteer Opportunities to get involved with the Healthcare Industry User Group.

I have a question about membership with the Healthcare Industry User Group (HIUG)?

Please contact us at or 1-602-792-9190

Interact 2021 Major Partners

Premier Sponsor

Community partners





All Partners
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The Interact Annual Conference is hosted by the Healthcare Industry User Group  Phone: (602) 792-9190